Part A3 – Sustainability
“Sustainable development is the development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. (Brundtland commission, 1987, p.8).
Nowadays, almost every single company is committed to a sustainable behavior and awareness. The Landmark hotel in London, is certainly a part of the sustainable movement.
It won several awards for its sustainability policies. For example it has received the Luxury Eco Certification Standard (GOLD), a standard specifically for the luxury hotels, which prizes the efforts to offer high-quality products and services in line with a strong environmental policy. It was also awarded for the reduction of environmental impacts with the Green Business Tourism (GOLD).
The Landmark London integrates environmental practices and sustainability practices into its daily business operations. It manages to do it by:
– Identifying and implementing green policies through the hotel ‘Green Team’.
– Buying all the products from ethically sourced produces.
– Regularly monitoring the utilities consumption levels and trying to reduce it without compromising on the comfort.
– Reducing packaging and transport to the hotel.
– Implementing recycling programmes throughout the hotel.
– Placing motion detectors for lights in the public areas.
– Replacing all the lights in the bedrooms with energy saving lights instead.
To protect the environment, all employees are required to:
-Not print e-mails unnecessarily.
-Use any chemicals responsibly and carefully.
-Think about the impact of their actions on the local community.
The ‘Green Team’
The Landmark London Hotel wants to make a positive difference in the world in which we live and work. For this reason, the ‘Green Team’ was created, a group of team members at all levels and departments, in charge of keeping this policy alive through different activities. For example the group wanted to achieve zero waste to landfill and to reduce its carbon emissions. They decided then to implement new recycling initiatives. Five main recycling opportunities were identified: food, glass, card, mixed recycling and general waste. Labelled, colour-coded containers were installed in designated areas outside the hotel. Housekeeping teams also took part in the programme and were provided with mixed recycling and general waste bags to reduce contamination and increase recycling opportunities.
Recycling levels have risen from 30% to over 80%. The group has saved over £1,000 a month, despite rising operational and treatment costs. All residual waste collections now go to the Energy Recovery Facility at Southwark, creating a landfill free environment hotel. The Landmark Hotel has also been awarded the Carbon Trust Standard after reducing its carbon emissions by 2.4% achieving zero to landfill since 2011 and it is keeping recycling levels at 84%.
SourcesBrundtland commission. (1987). Our common future. Oxford: Oxford University Press.